This project was completed in collaboration with community partner, UNISON, a digital web product developed for public safety organizations. Developed by the Data Science and Research team at the City of Edmonton, the client brief was simple: identify ways to improve UNISON and increase usage from front-line public safety workers in particular. This video walks through the research, process, and development of part one of the chosen solution, a redesign of the user interface.
UNISON analyzes and visualizes big data through two primary components, Decide and Track. Shown here is the redesigned home screen for Decide, which helps users identify geographic hotspots of public safety incidents.
Depicted is the redesigned Track component, which shows users trends in public safety incidents at the neighbourhood level.
The second part of the developed solution is a lightweight mobile app which alerts users when they enter an area with a particularly high rate of past public safety incidents. Users can learn more about the particular region, such as the types and count of incidents that have occurred. They can also choose which types of incidents to be alerted of, and a notification threshold based on the predicted likelihood of demand.
Snapshots of various milestones throughout the project, including research, ideation, solution development, and user testing.